Refund Policy
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Return and Refund Policy 

We want you to love what you buy!

1. Returns

  • Eligible within 7 days of delivery

  • Product must be unused, with original packaging

2. Non-Returnable Items

  • Innerwear, accessories, or clearance sale items

3. Refunds

  • Once your return is approved, refund is processed within 5–7 business days via original payment method

4. Exchange

  • Exchange is allowed only once per order, subject to stock availability

5. How to Initiate a Return?

Email us at returns@addaxplay.com with your order ID and reason for return.

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